Frequently Asked Questions

What is the return policy?

We do not accept any returns.

Do you ship internationally?

Yes, we do international delivery.

What are the shipping costs?

Shipping is free, no additional costs are incurred.

What are your payment options?

We only accept cash on delivery.

How long will I wait until I get my product?

It depends on the amount of orders placed in that period of time. When the product is finished you will be receiving an email with a status of “completed”.

Can I change or cancel my order?

If the product is not yet been manufactured you can change or cancel your order.

How can I track my order?

You will will receive an email when you purchase the product. Upon finalisation you will receive another email with a status of “completed”.

How is the product made?

All products are made of PLA. Polylactic acid or polylactide (PLA) is a thermoplastic aliphatic polyester derived from renewable resources.

Are my personal details secure?

Yes. Your personal data will be solely used for purchasing and contact information purposes. The data will not be divulged in any form or manner.